Data Protection

Gb997 Privacy Policy — Your Data, Our Responsibility

Last updated: January 2026  |  Applicable to users in Bangladesh

This policy explains in detail how gb997 collects, uses, and protects your personal information. Please read it carefully before using the platform.

Encrypted Data Protection Payment Information Secured User Rights Protected Cookie Policy Transparency Never Sold to Third Parties Mobile-Friendly Platform BDT Payments Secured Bangladesh-Focused Services Encrypted Data Protection Payment Information Secured User Rights Protected Cookie Policy Transparency Never Sold to Third Parties Mobile-Friendly Platform BDT Payments Secured Bangladesh-Focused Services

1. What Information We Collect

Account Information

When registering with gb997, you are required to provide some basic personal details such as your full name, date of birth, email address, and mobile number. This information is used to verify your identity and manage your account. National ID or passport details may also be requested for age verification. Keeping your information accurate and up to date helps us maintain service quality. You can update your profile details at any time from your account settings.

Device & Browser Information

When you use the gb997 platform, certain technical information is collected automatically — including your device type, operating system, browser version, and screen resolution. Your IP address and approximate location (at the district or division level) may be tracked, primarily for security and fraud prevention purposes. For mobile app users, device ID and push notification tokens may also be stored. None of this identifies you personally, but it is essential for platform performance and cybersecurity. The duration and activity of each login session are also recorded in logs.

Payment & Financial Information (BDT)

Payment information is collected to process transactions in BDT. This may include bKash, Nagad, or other mobile banking numbers, transaction history, and deposit or withdrawal amounts. Full card numbers or bank account details are never stored on our servers — payment gateways handle that sensitive data directly. Transaction verification records are retained for a defined period to meet regulatory requirements. This data may be analyzed to detect financial fraud and money laundering.

Usage Data & Activity Logs

Behavioral data is collected covering which sporting events you bet on, how long you were active on the platform, which pages you visited, and which features you used. This information helps personalize your experience and identify areas of the platform that need improvement. Analyzing betting patterns also makes it possible to generate responsible gaming alerts. Your customer support interaction history is retained to enable more effective assistance in the future.

2. How We Use Your Information

Gb997 uses collected data only for legitimate, defined purposes — it is never sold to advertisers or shared without authorization. The key use cases are outlined below:

  • Account Management & Verification: Registration, login security, and identity verification all depend on your information. This ensures that only verified, eligible adult users can access the platform.
  • Transaction Processing: Financial data is used to accurately process BDT deposits, withdrawals, and betting transactions. A record of every transaction is stored in your account history.
  • Customer Service & Support: Knowing your activity history and past issues allows our support team to resolve problems faster and more effectively, making your overall experience smoother.
  • Security & Fraud Prevention: Data is analyzed to detect unusual login patterns, suspicious transactions, or attempts to create multiple accounts — keeping all user accounts secure.
  • Responsible Gaming Support: Betting behavior is monitored to identify risky patterns, with automatic alerts or limit-setting recommendations triggered where necessary.
  • Service Improvement & Personalization: Your data is used to display relevant sporting events, odds, and offers based on your preferences and usage patterns.

Gb997 never sells your personal data to third-party advertisers. In every instance where your data is used, we treat your privacy as the top priority and follow a minimal data collection policy. If you believe your data is being used beyond its authorized purpose, contact our support team immediately.

3. Cookies & Tracking Technologies

Gb997 uses cookies and similar tracking technologies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored in your browser that help recognize you on return visits. We use three types of cookies: essential cookies, functional cookies, and analytical cookies.

Essential Cookies

Without these cookies, core platform functions cannot work. This includes maintaining login sessions, validating security tokens, and temporarily storing shopping cart or bet slip data. Disabling them will prevent you from logging in or completing transactions properly. Most essential cookies are deleted automatically when your session ends.

Functional & Preference Cookies

These cookies remember your language preference, timezone setting, and frequently visited sports categories. They can be disabled, but doing so means you will need to re-configure your preferences on every visit. These cookies typically last between 30 days and 1 year.

Analytical Cookies

Analytical cookies help us understand which parts of the platform see the most activity and where users encounter difficulties. This data is collected in fully anonymized form and used solely to improve service quality. You can delete or block cookies at any time through your browser settings, though this may affect certain platform features. For more details on managing cookies, visit our FAQs View section.

4. Data Storage & Security Measures

Gb997 applies industry-standard technical and organizational measures to protect your personal data. All data transmissions are secured with TLS (Transport Layer Security) encryption, keeping information exchanged between your browser and our servers private from third parties. Stored data is protected with AES-256 encryption and is accessible only to authorized personnel on a need-to-know basis.

Data Retention Period

All data is retained for as long as your account remains active. After account closure, financial transaction records may be kept for up to five years to meet regulatory and legal requirements. Analytics and usage data is anonymized for long-term retention, with no personally identifiable information preserved. Once the required retention period has passed, data is securely deleted or anonymized.

Security Notice

Our systems are kept secure through regular security audits, penetration testing, and vulnerability assessments. Enabling Two-Factor Authentication is strongly recommended for all users. That said, no internet-based technology can guarantee absolute security — keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

5. Sharing Data with Third Parties

Gb997 does not sell your personal data to third parties for commercial purposes, nor share it without authorization. That said, limited data sharing may be necessary in specific circumstances, as clearly outlined below.

Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and customer support software. These partners receive only the minimum information needed to carry out their specific functions. They are contractually bound to follow our guidelines and privacy standards, and may not use your data without our authorization. If you have questions about our partners or their data protection practices, please contact our support team.

Legal Obligations

Where applicable Bangladeshi laws, court orders, or regulatory directives require us to provide data, we are obligated to do so within the bounds of those legal requirements. Cooperating with relevant authorities in investigations involving money laundering, fraud, or other financial crimes is our legal responsibility. Such data sharing occurs only for specific investigations and does not affect the overall user privacy policy. Where data is shared for legal reasons, we will make every reasonable effort to notify you.

Business Restructuring

In the event of a business merger, acquisition, or asset transfer involving gb997, user data may form part of the transferred assets. In such cases, the new party will be bound to uphold the same or equivalent privacy standards. Users will be given advance notice.

6. Your Rights, Policy Changes & Contact

User Rights

Every user on the gb997 platform has the following rights regarding their personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.

  • Right of Access: You have the right to know what information we hold about you and to request a copy. This request will be processed free of charge.
  • Right to Rectification: If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account settings.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted. However, information retained to meet legal obligations may not be fully removable.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes, such as opting out of marketing communications.
  • Filing a Complaint: You are welcome to contact us directly or file a complaint with the relevant authority.

Policy Changes & Updates

Gb997 reserves the right to update this Privacy Policy from time to time. Revisions may be made when services expand, laws change, or technical improvements are required. For significant changes, you will be notified via your registered email or through an in-platform notice. The date of the latest update will always appear at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Contact Us

Our dedicated support team is always available for any questions, requests, or complaints regarding this Privacy Policy. Reach us by email at support@gb997.app — we typically respond within 48 hours. For general questions, visit our FAQs Visit the page for detailed answers to the most frequently asked questions.

Play Safe, Play Happy

Play across thousands of sports markets on gb997 with the confidence that your data is secure. Create an account today and join one of Bangladesh's most trusted betting platforms.

বাংলা